Privacy Policy (Pixel TCG)

Last updated: March 2026

This Privacy Policy explains how Pixel TCG (“we”, “us”, “our”) collects, uses, discloses, and protects personal data when you visit or shop at https://pixeltcg.net (the “Site”).

1. Who we are (Data Controller)

Pixel TCG (brand name PixelJaba)
Data Controller details:

Legal name / Business ID: Pixel TCG (operated under the brand PixelJaba)
Address: Tbilisi, Georgia
Contact email: privacy@pixeltcg.net
Alternative contact: Instagram @pixeljaba, Telegram @pixeljaba

Pixel TCG is responsible for the processing of your personal data as described in this Privacy Policy.

2. What personal data we collect

We may collect the following categories of personal data:

A) Data you provide directly

Account data (if you create an account): name, email address, username, encrypted password, and account preferences
Order data (when you place an order): name, phone number, email address, billing and/or delivery address, ordered products, quantities, prices, and order notes
Payment data (bank transfer): we do not collect or store card data; we may receive a payment reference or confirmation needed to match your bank transfer to your order
Support messages: information you provide when contacting us via email, Instagram, or Telegram, including message content and contact details
Comments or reviews (if enabled): comment text, name, email address, and any information you voluntarily publish

B) Data collected automatically

Device and usage data: IP address, browser type and version, operating system, device identifiers, pages visited, referral source, timestamps, and approximate location derived from IP address
Cookies and similar technologies: see Section 8 below

C) Data from third parties (where applicable)

Delivery and fulfillment partners: delivery status, confirmation of delivery, failed delivery notes
Security and anti-spam providers: technical signals used to detect fraud, spam, or abusive behavior

3. Why we process your data (purposes)

We process personal data for the following purposes:

To operate and maintain the Site and its features (accounts, shopping cart, checkout, order history)
To process and fulfill orders, confirm payments, arrange delivery, and provide customer support
To communicate with you regarding your orders (order confirmations, delivery updates, service messages)
To prevent fraud, spam, and abuse and to ensure the security of the Site
To analyze and improve our products, content, and user experience
To comply with legal obligations, including accounting and tax requirements and lawful requests by authorities
To send marketing or promotional communications, only where permitted by law or with your consent

4. Legal grounds for processing

Depending on the context, we process personal data on one or more of the following legal bases:

Contract: processing necessary to fulfill orders and provide requested services
Legitimate interests: securing and improving our services, preventing fraud, and managing our business
Consent: for optional cookies, marketing communications, or other processing where required
Legal obligation: compliance with applicable laws, including accounting and tax regulations

5. Who we share your data with

We do not sell your personal data. We may share data only when necessary with:

Delivery partners (e.g., Glovo, Wolt, or local couriers): name, phone number, delivery address, and order reference required for delivery
Hosting and IT service providers: website hosting, backups, email delivery, and security services
Security and anti-spam services: to detect and prevent spam, fraud, or abuse (may include IP address and browser information)
Professional advisors: accountants or legal advisors where necessary
Public authorities: only when legally required to do so

6. International data transfers

Your personal data may be processed or stored on servers located outside Georgia, depending on our hosting and service providers. Where required, appropriate safeguards are applied to protect your data.

7. Data retention

We retain personal data only for as long as necessary for the purposes described in this policy:

Orders and invoices: retained as required by tax and accounting laws and to handle returns or disputes
Account data: retained while your account remains active; you may request deletion, subject to legal retention requirements
Support communications: retained as long as necessary to resolve issues and maintain records
Security logs: retained for a limited period (typically 30–180 days) unless longer retention is required for legal or security reasons
Comments or reviews (if enabled): retained until deleted by you or by us, unless legal obligations require longer storage

8. Cookies

We use cookies to:

Enable essential site functionality (shopping cart, login sessions)
Remember user preferences (language, display settings)
Analyze site performance and usage (where analytics are enabled)

Examples of cookies used by WordPress/WooCommerce may include:

Session cookies (login and cart functionality)
Preference cookies (“Remember me”, screen display options)
Comment cookies (if comments are enabled)

You can manage or disable cookies in your browser settings. Disabling essential cookies may affect the functionality of the Site.

9. Comments, avatars (Gravatar), and spam detection

If comments are enabled, we collect the information shown in the comment form, as well as your IP address and browser user agent to help detect spam.

If you use the Gravatar service, an anonymized hash of your email address may be sent to Gravatar to check whether you have a profile image. Gravatar’s privacy policy is available at:
https://automattic.com/privacy/

10. Media uploads

If you upload images to the Site, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract such data from uploaded images.

11. Embedded content from other websites

Pages on this Site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves in the same way as if you visited the other website directly. These websites may collect data about you, use cookies, and monitor your interaction with their content.

12. Your rights

Depending on applicable data protection laws, you may have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion or erasure of your data, where legally possible
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request a copy of your data in a portable format, where applicable

To exercise your rights, please contact us at privacy@pixeltcg.net.
We may need to verify your identity before fulfilling your request.

13. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the competent authority in Georgia, the Personal Data Protection Service.

14. Children

The Site is not intended for children under the age of 13. We do not knowingly collect personal data from children.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

Wenn du willst, kann ich dir als nächsten Schritt auch:

die Terms & Conditions final konsistent zur Privacy machen
oder dir eine kurze, kundenfreundliche „Privacy Summary“ (TL;DR) für den Footer bauen
oder das Ganze auf Deutsch / Georgisch / Russisch sauber übersetzen (rechtlich neutral)

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